Q. How do I choose which meals I would like?
A. Very shortly after your order is placed, an email will be sent to you. You will be able to pick 6 Items from a Choice of 8. We prefer to keep everything simple for customers and you cannot pick more than 1 of each item.
Q. What happens if I do not receive my menu?
A. In nearly every case, it will have been sent to your "Junk" or "Spam" Email. Please check before you call us. Thank you.
Q. Am I able to make changes to the menu items?
A. Again, to keep the program simple and easily understandable, alterations to the offerings are not possible.
Q. Do you have dessert?
A. The Dessert option, in the past has not been very popular, so we we elected not to offer a Dessert Option.
Q. Is the Gravy/Sauce on the food or on the side?
A. The Gravy/Sauce is served on the food.
Q. Do you have salad?
A. Again, our Salad Offerings in the past have not been popular, so we decided not to offer a Salad Choice.
Q. Are your meals low in Sodium?
A. All of our Food Preparation is geared to being Low Sodium. We do not add salt to enhance flavour, but herbs and low sodium seasonings instead.
Q. Do you offer a Gluten Free Option?
A. We do not offer a specific Gluten Free Option, however many of our meals can accommodate a Gluten Free option, by carefully choosing the menu items.
Q. Why only 6? Can I get 7?
A. The program is to provide 6 meals per week only, which does cover the wishes of most customers that have spoken to us.
Q. How do you heat the meals?
A. Either in the Oven or Microwave. Instructions do vary, depending on the Meal Item, but they are printed on every meal, to give you peace of mind.
Q. How long can I keep the meals?
All our meals are frozen fresh for you and were made the week before you receive them. We recommend eating them within 30 days.
Once thawed, they have a refrigerator-life of approximately 5 days (unopened).
Q. Can I change the Day and/or Time that I choose for Delivery or Pick-Up?
A. Obviously, we prefer you stick to the original choice, but if you have to change the Day and Time, you can email or phone us to do that. Pick-ups are easy to change. Scheduled Deliveries are little harder, but with notice, they can be changed. Once your meals are on the Truck for delivery though, we cannot change it, without further charges.
For any changes, please phone us at 780-962-3663, or email us at email@example.com
Changes require 48-hour notice, please. Thank you.
Q. How are the Meals packaged?
A. All our meals are packaged nicely in Plastic Containers that can be used in the Oven or Microwave. The are sealed with a special film that can also be placed in your oven.